Holiday technical support hours for DialMaine are as follows:
Although it's a few weeks before the official start of winter, we're premiering the winter theme for DialMaine. With 1-2 feet of snow on the ground, it doesn't matter what the calendar says--it's winter!
DialMaine currently has a job opening for a Technical Support Representative. This is a part-time position (evenings and weekends) in Waterville, Maine. Applicants should have experience with dial-up networking on Windows and Macintosh platforms, and experience in working with customers. If you are interested in this position you may contact us at jobs@dialmaine.com or by phone at 1-800-610-6274.
"...and they probably redesigned the whole sickbay, too! I know engineers, they love to change things." — Dr. Leonard H. McCoy.
Not only engineers, but Web designers as well. In time for the official start of Autumn, we've redesigned the site in order to speed it up and improve responsiveness. The redesign makes heavy use of CSS (Cascading Style Sheets), and if you encounter any problems with it you may need to upgrade your browser. Modern Web browsers include:
The DialMaine access number is changing to 1-500-699-1010. Also, all users should be logging in with their full DialMaine e-mail address as their username. E-mail has been sent to all users with more detailed information. Should you need further assistance with this, please e-mail Technical Support. This number is supposed to be a local call for everyone in the state, but please check with your local telephone company to verify. DialMaine will not be responsible for any charges on your phone bill due to accessing DialMaine.
DialMaine users may be receiving an e-mail that appears to be from admin@dialmaine.com (subject: your account) that claims that your e-mail address will be expiring. This message is not from DialMaine. The message may contain an attachment. Under no circumstances should you download or view this attachment. The attachment contains the W.32Mimail.A@mm worm. The body of the message may appear as follows:
Hello there,I would like to inform you about important information regarding your email address. This email address will be expiring. Please read attachment for details.
We want to remind everyone that we will not be providing technical support on the Fourth of July. We have to give our tech support staff a break once in a while. Have a safe and happy Independance Day!
We have made some "behind the scenes" changes to the way we supply Usenet newsgroups. If you would like more information please see the Settings page. Most users will not be affected by this change.
We have a new batch of spring wallpapers available for download. These are the same images that appear in rotation on the DialMaine home page.
It's finally here. Thursday, March 20th, at 8:04 P.M. marks the vernal equinox—the official start of spring!
If you have the Macromedia Flash Player (version 6) installed on your system you may want to install a security patch designed to fix a recently uncovered flaw with the software. Macromedia considers this a critical update. Please visit the Macromedia Web site if you would like to download the security patch.
DialMaine.com has received a bit of a facelift and re-organization. In the future we hope to add more content and information, and if you have any suggestions please send them along to webmaster@dialmaine.com.
"With dial-up ISP service, problems occur. But with DialMaine, there is an obvious difference. Thank you for the honest communication and detailed explanations. You have done this when the problem was your fault or not. Your promises of corrective action to avoid future problems are both credible and reassuring. Your style of customer relations encourages us to be patient. We have had several ISP services before we found you, and have never been treated this well before." — Jim and Gayle
