Today at 7:42 a.m. EST marks the start of the Winter Solstice and the official beginning of Winter (as if snow and cold temperatures hadn't clued us all in to that!)
| Seasonal Tech Support Schedule | Hours |
|---|---|
| December 24th | 9:00 a.m. to 5:00 p.m. |
| December 25th | Closed |
| December 26th | 12:00 p.m. to 9:00 p.m. |
| December 31st | 9:00 a.m. to 5:00 p.m. |
| January 1st | Closed |
| January 2nd | 12:00 p.m. to 9:00 p.m. |
DialMaine tech support will be closing early for Thanksgiving at 5:00 p.m. on Wednesday, November 24th. There will be no tech support on November 25th. Tech support will resume normal hours on November 26th.
DialMaine will be closed on Monday, October 11th to observe Columbus Day. Tech support will not be available on the 11th, but will resume the next day.
12:30 p.m. EDT marks the Autumnal Equinox and the start of the fall season.
Service Pack 2 (SP2) for Windows XP is a free update from Microsoft that contains significant security improvements. Although we recommend that DialMaine customers update their systems to SP2, there is a possibility that some programs (generally those that access the Internet) may be broken by SP2 because of changes to the operating system.
In celebration of the 4th of July, the DialMaine tech support staff will have July 4th off.
Today at 8:57 marks the summer solstice, the official start of summer!
Monday, May 31st is Memorial Day and our tech support staff will have the day off. Tech support will resume the next day.
As of today we have reduced our rates for prepaid and credit card subscription plans. Please see the Subscription Plans page for more details.
Today (1:49 EST to be exact) marks the Vernal Equinox—the official start of Spring!
DialMaine is currently offering existing customers of MPDU Internet special pricing in order to assure that they have continued Internet access. A letter from MPDU partner Jeff Laverdiere explains these offers.
"With dial-up ISP service, problems occur. But with DialMaine, there is an obvious difference. Thank you for the honest communication and detailed explanations. You have done this when the problem was your fault or not. Your promises of corrective action to avoid future problems are both credible and reassuring. Your style of customer relations encourages us to be patient. We have had several ISP services before we found you, and have never been treated this well before." — Jim and Gayle
